- Manage day-to-day technical aspects of key marketing systems (HubSpot, Microsoft Dynamics 365, ZoomInfo, 6sense) used to generate, distribute, and report on leads
- Maintain subscription center and lead segmentations according to best practices for email marketing
- Create Hubspot backfill campaigns to improve data for marketing attribution reporting
- Establish and maintain scalable processes that ensure best practices in campaign and lead management
- Create and maintain metrics reports on marketing and sales activities tracking engagement and business impact
- Proactively explore data to find trends, discover KPIs, and apply proper hypothesis testing
- Monitor campaigns to optimize performance based on industry best practices. Utilize A/B testing to “test and learn” while driving a culture of continuous improvement
- Provide recommendations that enhance future campaign performance and measurements
- Assist in developing robust KPIs and scorecards for marketing performance monitoring
- Work with Digital Innovation team to produce and maintain metrics reports on marketing and sales activities, effectiveness, and business impact in a cohesive dashboard
- Evaluate new technologies and add-on applications to improve and optimize marketing team performance
- Become the go-to for CRM processes. Work with Marketing Operations Manager to build documentation
- Build audience lists for various channels and campaigns
- Assist in developing and reporting on KPI's for marketing performance
- Ad-hoc reporting for different marketing channels
- Stay up to date on relevant data privacy laws and important changes in the marketing tech ecosystem
- Review former campaigns to understand strategy and determine areas of strength and weakness to help design future campaigns
- Bachelor’s degree in Marketing, Statistics, Economics, or another quantitative field, or equivalent work experience
- 2 years' of hands on, day-to-day experience with MAP (ideally HubSpot) as a super admin
- Strong problem solving and analytical skills
- Experience with Microsoft Dynamics 365 and Power BI preferred
- Great follow through and follow up
- Ability to multi-task, prioritize, and manage time effectively
- Initiative - When you see a problem or area that needs improvement, you act on it!
- A data-driven mindset - You never make a decision without pulling reports, tracking results, and analyzing data so that you can determine the best way to proceed